Shipping Policy

Last updated: February 2026

This Shipping Policy applies to all business orders placed through Patron Network.

Dispatch times:

• Orders are processed Monday to Friday
• Dispatch times depend on stock, supplier lead times, and special‑order requirements
• Special‑order items may have extended lead times

Shipping methods:

We use reputable couriers. Options may include:

• Standard delivery
• Express delivery
• Palletised freight

Shipping charges are calculated at checkout based on weight and destination.

Delivery times:

• Delivery times are estimates only
• We are not liable for delays caused by couriers, customs, weather, strikes, or supplier delays

Risk and title:

• Risk passes to you upon delivery
• Title passes only after full payment is received

Delivery issues:

• Report missing or damaged items within 48 hours
• Report non‑delivery within seven days
• Provide evidence for damaged shipments

International shipping:

• Import duties, taxes, and customs clearance are the responsibility of the buyer
• We do not accept returns due to customs refusal

Contact:

Email: info@patronnetwork.com